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Massachusetts Personal Injury Blog

How to File a Complaint Against Your Insurance Carrier

If you suspect that your insurance carrier is acting in bad faith, there are several options for legal recourse.

The first step in your battle against bad faith insurance might be to register a complaint with the Department of Insurance (DOI) in your state of residence.

A state’s DOI – known by different names in each state – is responsible for:

  • Overseeing the manner in which insurance companies process claims, AND
  • Ensuring that claims are handled promptly and fairly

The DOI processes and investigates consumer complaints of bad faith insurance, and other matters of insurance concern.

While there certainly is value in filing a complaint with a DOI, know that it might be a long time before you see the results you expect or deserve.

An experienced attorney specializing in insurance bad faith will have more time and energy to dedicate to your case, and will keep your rights and interests at the forefront of the issue.    
 
For more information on bad faith insurance claims, read our article Bad Faith Insurance: How to Recognize the Signs.

If you have questions regarding an insurance claim, contact an experienced personal injury lawyer at Kiley Law Group, LLP. 1-800-410-2769.

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