Massachusetts Personal Injury Library
Accidents and the Injury Claims Process
This is an excerpt from the 7 Biggest Mistakes That Can Wreck Your Massachusetts Accident Case by the Boston motor vehicle accident lawyer, Thomas M. Kiley.
Every insurance company employs experienced defense attorneys who operate behind the scenes and whose sole responsibility is to protect the financial interests of their client.
Insurance companies are in business to make money, and the less they pay out on claims, the greater their profit margins.
Insurance company adjusters are trained to take advantage of the fact that claimants have little knowledge or experience in determining the fair value of their claim.
The adjuster from the other side’s insurance company may be very pleasant, appear to be concerned, and even try to be your friend. He or she may be a wonderful person, coach the local soccer team, and belong to your own church or civic group. But always remember that his or her job is to protect the insurance company, to find a reason NOT to pay you or, if the insurance company must pay, to make sure you receive as little money as the insurance company can possibly get away with in order to “make the matter go away.”
How many insurance adjusters do you think have received promotions or raises after bragging to their supervisors about how MUCH money they paid to deserving claimants?
Common Myths Associated With Accidents and the Injury Claims Process
- If you write the insurance company a letter and you are reasonable, you will get a fair settlement proposal.
- When you are in an accident and the insurance company calls you to ask for a recorded statement, you have to oblige or they won’t settle with you.
- The insurance company for the person who hit you is obligated to pay your medical bills.
- If there has been an accident and it wasn’t your fault, there must be some insurance company that will pay you for your medical bills, lost wages, and injuries.
- Juries in Massachusetts are generous.
If you have been injured in an auto accident due to someone else’s negligence, contact an experienced Boston car accident lawyer. In this critical time you need a legal team that recognizes the insurance companies’ abusive tactics and will fight for the compensation you deserve!
Call 1-888-208-1695 for a FREE evaluation of your accident case.


